Help Desk - Troubleshooting

More than 95% of all issues can be resolved remotely. That's why we  invested in ticketing software and added technicians to the Help Desk.

Baroan Help Desk Technicians are full time employees working from our office. They will know you and your set up.

Your issues are quickly resolved through the use of your Baroan Binder, our Help Desk Ticketing software and the knowledge base that has been accumulated from serving clients for ten years.

The Help Desk Support is billed in 5 minute increments saving you time and money.

A Help Desk call is considered a billable call if we are providing technical support to resolve an issue you are having with your hardware, software or network connectivity. Baroan Technologies Help Desk service is there to help you save time and money. You save time because issues get resolved quickly and you can get back to work. You don’t have to wait for our technician to be scheduled for on-site service. We can “talk-you-through” over the phone or remotely access your computer.

Remember if you are calling for advice it's Free.